@red404 said:
Am I supposed to assume the team members will reply to emails like real people? I’m lost on how much suspension of disbelief I should have going into this box.
Lots. Start off with an assumption that any links you send will result in something from someone.
At the end of the day, it’s a CTF not a real environment with human users. You can make assumptions that a level of automation will be in place to reflect expected behaviours.