Can ping any of the machines

Hi everyone,
I’m new here. So i started with the starting point but i cant ping the machine. And i cant ping any of the box. I download the openvpn file and run it. But its says that I’m connected but it doesn’t work. Can someone help me. I didn’t even start and i already have problems.
Thank you

lilNinja

Did you connect to the htb-vpn? Write ifconfig in a terminal and see if there is a tun0 interface with address in 10.10.x.y range.

Yes i did that and tun0 appear but still cant ping 10.10.10.27

Did you get the correct Connection Pack?
If you tried machines before, you probably need to switch to Starting Point.
Have a look at the Access page.