Heist

Ok, I need help. Can someone let me know if I’m using the right tool or not? I’ve got User already, and I used e******m to get a shell that I used to download the file. I’m using the same thing to try and investigate this process thing. However all the PS commands I attempt are getting AccessDenied. The built it services command I think is leaving some info out. So I don’t know if I should be using something else or what.