I am VIP but can NOT access retired machines

I am VIP but can NOT access retired machines. could you please help me? one more, I have try to open a ticket to hackthebox support but it ask HTB UserID but I dont have any HTB UserID rather than HTB username.
thanks

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  • @r00tHack said:
    I am VIP but can NOT access retired machines. could you please help me? one more, I have try to open a ticket to hackthebox support but it ask HTB UserID but I dont have any HTB UserID rather than HTB username.
    thanks

    Your HTB user ID is view-able when you choose "View my profile" on the main HTB site. It should be a set of numbers.

    Looking for past Hack the Box write-ups or other security stuff? Feel free to visit: https://dastinia.io <3

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