Can't connect vpn

Brand new here, having trouble connecting to the vpn.
Have tried regenerating multiple times.
Getting this as output:

"""
Tue Feb 5 18:33:01 2019 library versions: OpenSSL 1.1.0g 2 Nov 2017, LZO 2.08
Tue Feb 5 18:33:01 2019 OpenSSL: error:0906D06C:PEM routines:PEM_read_bio:no start line
Tue Feb 5 18:33:01 2019 OpenSSL: error:140AD009:SSL routines:SSL_CTX_use_certificate_file:PEM lib
Tue Feb 5 18:33:01 2019 Cannot load inline certificate file
Tue Feb 5 18:33:01 2019 Exiting due to fatal error
[email protected]:~/Downloads$
"""

I know this has happened a few times in the past and it was on the server side so wanted to check in and see if there was a current problem or if I can try something else

Thanks

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