Can't ping retired machines even as a VIP member

I could ping only two retired machines (marked as available for free members) in the home/machines/retired; except for these two all other 18 machines are not reachable and receiving 'Host seems down.' for ex: 10.10.10.3, 10.10.10.6,... Could someone please help me to resolve this issue.

I don't think this is a VPN issue cz I can access active machines and the two retired machines open for free users.

Your earliest response is highly appreciated.

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